Refund policy
Regarding returns, defective products, and cancellations:
■ Refunds and exchanges due to customer circumstances
We will refund if the following conditions apply.
Our store does not accept product exchanges, color changes, or cancellations due to customer circumstances after ordering.
If you wish, we can handle it as a refund due to customer circumstances.
Response conditions
In principle, we only respond to items that are unopened, unused, and contacted by phone or email within the response period.
Refund Amount
Amount after deducting shipping fees from the product price
Return shipping fee
Customer's responsibility
Notes
Please inform us by phone or email if you wish to request a refund. There may be cases where we cannot accommodate exchanges, such as when the same product cannot be arranged. In such cases, please understand that a refund will be issued.