Privacy policy
[AINEXT Co., Ltd.] (hereinafter referred to as "our company") requires customers to disclose necessary information such as name, address, phone number, and e-mail address (hereinafter referred to as "personal information") for transactions and communication when using our services.
Our company handles personal information in accordance with this privacy policy under the spirit of the Personal Information Protection Law. This privacy policy is an agreement between the customer and our company regarding the handling of personal information disclosed to us.
1. About the purpose of using personal information
The purposes for which our company obtains customers' personal information are as follows.
If personal information is obtained for purposes not specified here, the purpose of use will be clearly stated in advance at the time of obtaining the customer's personal information.
1) To provide information related to various products and services currently or in the future handled by our company.
2) To improve the quality of our products, services, and support.
3) When a customer entrusts a product for after-sales support such as maintenance or repair, to inform about the status of that product
4) When a customer places an order for a product, to contact regarding delivery of that product 5) When a customer applies for a mobile phone or communication line, to handle the application
2. About management of personal information
Our company will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information handled and to ensure safety management.
3. About disclosure of personal information
Except as required by law, our company will not provide personal information to third parties without prior consent from the individual.
However, to sell products to customers and to provide services, we may disclose personal information to the product suppliers, cooperating and affiliated companies, and subcontractors (collectively referred to as "cooperating companies, etc.") within the necessary scope.
Even in such cases, our company will disclose personal information to cooperating companies, etc., after taking necessary measures to ensure compliance with personal information protection.
Our company strives to manage personal information accurately and up-to-date.
Also, when customers request disclosure of personal information held by our company, we will promptly disclose it based on the prescribed procedures.
If any incorrect information is found as a result, it will be promptly corrected or deleted.
Note: Method of identity verification
To confirm that the request is from the person themselves, please mail a copy of your identification document (driver's license, health insurance card, etc.) to our company.
Shipping address
150-0002
33rd Floor, Shibuya Hikarie, 2-21-1 Shibuya, Shibuya-ku, Tokyo
AINEXT Corporation
We will review the content and, once it is confirmed that the request is from the person themselves, we will disclose it by mail to the address listed on the identification document.
4. About questions and suggestions
If you have any questions or comments, please contact us here.