Privacy Policy
At AINEXT Co., Ltd. (hereinafter referred to as "the Company"), when customers use our services, they are asked to provide personal information such as their name, address, telephone number, and e-mail address, which are necessary for transactions and communication (hereinafter referred to as "Personal Information"). The Company handles Personal Information in accordance with the intent of the Act on the Protection of Personal Information and in line with this Privacy Policy. This Privacy Policy sets forth the Company’s commitment regarding the handling of Personal Information provided by customers.
01
Purpose of use of personal information
The purposes for which the Company acquires customers’ personal information are as follows.
If personal information is to be acquired for purposes not specified here, the Company will clearly state the purpose of use in advance at the time of acquisition.
- To provide information related to various products and services currently or in the future handled by the Company.
- To improve the quality of the Company’s products, services, and support.
- To contact customers regarding the condition of products when such products are entrusted to the Company for maintenance, repair, or other after-sales support.
- To contact customers regarding the delivery of products ordered from the Company.
- To act as an intermediary when customers apply for mobile phones or telecommunication lines.
02
About management of personal information
We will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information we handle and to ensure its safety.
03
Disclosure of Personal Information
Provision of Personal Information to Third Parties
Except as required by law, the Company will not provide personal information to any third party without the prior consent of the individual.
However, to the extent necessary for selling products to customers or providing services offered by the Company, the Company may disclose personal information to product suppliers, as well as to partner companies, affiliated companies, and subcontractors (hereinafter collectively referred to as “Partner Companies”).
Even in such cases, the Company will take necessary measures to ensure that Partner Companies comply with the handling of personal information before disclosing it.
The Company will strive to manage personal information accurately and keep it up to date.
In addition, when a customer requests disclosure of the personal information held by the Company, the Company will promptly disclose such information in accordance with the prescribed procedures.
If, as a result, any incorrect information is found, the Company will promptly correct or delete it.
Note: Method of Identity Verification
To confirm that the request is made by the individual, please send a copy of an
identification document (such as a driver’s license or health insurance card) to the Company by postal mail.
Submission Address
150-0002
Shibuya Hikarie 33F, 2-21-1 Shibuya, Shibuya-ku, Tokyo
AINEXT Corporation
After confirming the content of your request and verifying that it was made by the individual, the Company will disclose the requested information by postal mail to the address stated on the identification document.
04
Questions and suggestions
If you have any questions or comments, please contact us here.